News

The managerial sophistication of cyber crime

By Rodrigo Fragola, President of Aker For some time now, experts in digital security and the media dedicated to the subject had reported an impressive evolution of the technological competence of...

IT women

  By Cristina Boner, founder and leader of Globalweb Corp and president of the Association of Women Entrepreneurs (AME) The market has been showing important changes in parameters in terms of...

Big Data in Banks 3.0

By Fernanda Benhami, Customer Intelligence Manager at SAS Big Data Technologies have been providing more and more agility to understand the needs of customers of companies from different sectors. In the financial sector it is no different. With...

How does your company manage inventory control?

By Sergio Canovas Balancing goods, checking product availability and prioritizing items that should be kept in stock are all part of business management. And to coordinate all these processes, it's...

Improve your customer experience in e-commerce

By Shirlei Bortoleto, Latin America Pre-Sales Manager at Compuware APM In the e-commerce market, the response time to access the website is a determining factor for the customer to move forward with his company. Then comes the...

Movement towards a more legalized environment

By Manoel Antonio dos Santos, legal director at ABES It is clear that Brazilian society is structuring itself and, little by little, is creating mechanisms for an environment of greater obedience to legislation, similar to those experienced in more developed countries. Example...

Raising awareness: drop in piracy

By Jorge Sukarie Neto, president of ABES. A study recently launched by BSA - The Software Alliance showed the world panorama of software piracy.

Humanized service, a formula for success

By Rodrigo Rico, Support Manager at Bematech In the more mature Support Centers, most requests are resolved by the First Level of Service (N1). In many cases, most users...

Having the focus of the customer is walking side by side

By Carlênio Castelo Branco, Senior CEO Just listening to the customer doesn't necessarily differentiate us from the competition, if we don't have the ability to translate what they tell us. Knowing what the customer wants doesn't mean delivering...

Investment in innovation is vital for companies

By Jamile Sabatini Marques, director of innovation and development at ABES We are experiencing a social, economic, cultural and political revolution in this 21st century. The impact of the internet and communication technologies, the...

Economic growth with maturity

By Jorge Sukarie Neto, president of ABES The Brazilian economy has interesting aspects to analyze. One is the general perception of the citizen, always with a more negative and critical tendency, and the other...

Five biometrics trends for 2014

By Phil Scarfo is Lumidigm's commercial and marketing vice president As long as markets like Brazil continue to advance in the use of biometrics, demonstrating its full value, it may be a good indicator of trends in the use of biometrics...

Actions in defense of intellectual property

13/01/2013 By Jorge Sukarie, President of ABES 2013 was a very profitable year for ABES (Brazilian Association of Software Companies) in terms of the Defense of Intellectual Property. At the beginning of the year, the committee ...

Demystifying cloud adoption

By Udi Geismar Myth-based fears are weights driving companies away from the cloud and mobility, especially in the field of field workforce management. Despite the Gartner consultancy claiming that Cloud and Mobility are on the...

Legal risks of using pirated software in franchise networks

  By Dr. Manoel dos Santos, Legal Director at ABES In Brazil, in order to use software it is necessary to obtain a license and/or a tax document that proves the acquisition or licensing of a copy. Software piracy is not just configured as the...

The cheap is expensive

  Roberto Abdenur Executive President of the Brazilian Institute of Competition Ethics (ETCO) Investing in legality pays off. This statement is not always well understood in an economy in which examples of...

The importance of PL4330 for the Brazilian IT Market

Outsourcing is a reality in the country, used by all sectors of the economy and by all sizes of companies; however, this contractual modality has generated many legal conflicts because it does not yet exist in...

The consequences of NSA actions

  The case of the leak of information from the American agency NSA (National Security Agency) and the suspicion that leaders of several countries had their data breached brought to light the discussion about security...

Focus on making our economic cycle virtuous

*Jorge Sukarie The theme can be considered 'beaten' or irremediable, the reality, however, demonstrates that Brazilian society is becoming more attentive and less prone to the adoption and consumption of products...

Incentive is the key to growth in the national software market

*Jorge Sukarie The software and services market in Brazil exceeded the expectations of professionals in the sector in 2012, reaching the figure of US$ 27.1 billion. This is a jump of 26.7% compared to the performance recorded in the previous year....

Great opportunities for the Brazilian software industry

By Nuno Simões Brazil continues to surprise the world with the growth of our technology market. After reaching the Top 3 in the global PC market in 2012, the country has also become the 7th largest software market in the...

Risk of technological colonization in Brazil

By Gérson Schmitt (President of ABES - Brazilian Association of Software Companies) “An inadequate strategic vision on the sectorial policy and model is leading Brazil to lose its ...

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