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By Stephan Blumrich, director of the Automotive Quality Institute (IQA)

 

To generate excellent results, leadership needs quality, which is nothing more than a philosophy of how to manage your team to create a more productive environment and encourage employees to work with enthusiasm and engagement towards common goals. As with product development, there are certain principles that govern quality in leadership.
 
The first is basic: respect for employees. Under no circumstances can a team leader treat his colleagues as slaves. In order to exercise positive leadership, it is of fundamental importance to listen to colleagues, each with their responsibilities and competencies. Disregarding an expert's opinion, for example, means demotivating and eventually making mistakes.
 
Using team work in favor of the company's results is another requirement for the professional who assumes a leadership position, after all, no one can solve anything alone. The contributions of each of the collaborators, even if they are small, make the group succeed. It is important to highlight: those who are left out of discussions lose motivation, which impacts the work environment.
 
Transparency in communication must be guaranteed by the superior. It is essential to do what you said you will do - that means loyalty to the word itself. Being transparent and honest involves not promising what you are unable to deliver, like not presenting too positive perspectives. Sometimes it is worth making harsh criticisms that turn failures into learning opportunities.
 
Another point of attention is innovation, the key to a company's longevity. To encourage the culture of innovation, the leader must demonstrate that there will be a fair evaluation of the proposals. If an idea is approved, the employee must be recognized. What is the philosophy? There is no one better than the employee to reflect on how best to perform tasks in their own work environment.
 
Employees are very receptive to recognition, which can be translated into a simple comment of approval for the performance of a job or in a promotion for good performance. Although it sounds strange, criticism can also be part of the recognition process if something has not gone well, but it needs to be educational in order to point the way to improvement.
 
Observing the team's commitment is essential to the leader. If the employee is shown to be engaged with the organization's cause, it needs to be recognized not only with praise, but also with more responsibilities and freedom of decision.
 
Delegating tasks requires trust. Even if the decision taken does not produce the expected result, the employee should not be punished, but encouraged to see possibilities for improvement. This condition is reflected in self-confidence and is perceived positively by the client when the employee visits him and can make a decision without confirming with his superior.
 
The leader depends entirely on the employee, who is the one who makes it happen in the organization. Thus, it is up to him to motivate and have the confidence that employees will do their best to perform the tasks. These are some principles for exercising quality leadership, capable of engaging teams for excellent results in the organization. A motivated team moves mountains!
 

 
                       

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