The company, which has been in the market for 27 years, has sold more than 30 million products in more than 20 countries
Clamper, a national reference company in electrical surge protection devices, has improved the efficiency of managing its documents with SoftExpert, a global provider of software and services for automation and improvement of business processes, regulatory compliance and corporate governance.
The company operates in the segment of products and solutions for the protection of electrical and electronic equipment against damage caused by lightning and electrical surges both in large industries and in homes. “We were looking for a tool to improve document management, increase the efficiency of the operation and eliminate the use of paper”, reveals Thaciane Santos, Quality Analyst at Clamper.
Headquartered in Lagoa Santa (MG), Clamper has been in the research, development and manufacturing market for SPDs – Surge Protection Devices for over 27 years. Today, the company has surpassed the mark of 30 million products sold in more than 20 countries.
The company adopted SoftExpert Document, a solution for managing electronic documents and the entire content lifecycle. The tool was implemented by SoftExpert's commercial partner, TNX Brasil, in the Administrative and administrative sectors of Production, and today it serves all areas of the company.
According to quality analyst Thaciane Santos, the solution is the basis for Clamper's document management and without it, it could lose control, running the risk of losing important documents and information.
"SoftExpert Document is an efficient tool in terms of Document Management. It has an easy-to-understand interface, in addition to a simple and objective search system. It facilitates the control of the preparation, review and publication of all company documents, because it allows recording the changes made, choosing the participants in the publication process, defining users with permission to access documents and even linking dependent documents to each other. It is a practical and essential tool for any company”, concludes Thaciane.
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