Orders can be made without leaving home, with convenience, practicality, security and the same legal validity; check it step by step
To provide more convenience to people and companies that use a digital certificate and ensure that their actions and business continue to be carried out, Serasa Experian enables the renewal and portability of the electronic document online – even if it has expired – with the same security and legal validity. In addition, new software certificates valid for one year can also be acquired via videoconference and without the need for the holder to travel. To perform the procedure more conveniently and without leaving your home, just access the website: serasa.certificadodigital.com.br and follow the recommendations.
“The digital certificate is an increasingly necessary instrument, as it offers a series of advantages such as process safety, time optimization and cost reduction. Mainly, in this challenging moment of social distancing, the possibility of doing the process from start to finish over the internet is a feature that brings even more convenience and agility to users, who will not need to leave home or wait for a physical service." says the Digital Identity Director at Serasa Experian, Maurício Balassiano.
The certificate works like a digital identity and has legal validity. With this technology, activities such as commercial transactions, filing declarations such as Income Tax and others can be done at a distance from anywhere in the world, making life easier and reducing time and bureaucracy for consumers and businesses. Another feature of the digital certificate is the electronic signature of contracts, which, in addition to providing more security to the business, helps to reduce expenses with purchase, printing and storage of paper and also contributes to the preservation of the environment.
Electronic signature
According to a survey by Serasa Experian, although 87% of companies claim to be concerned about reducing the use of paper in the office, 63% of Brazilian companies of all sizes and segments have not yet adopted the electronic signature process and continue to use pen and paper to sign documents, dealing with serious problems related to storage and bureaucracy to prove the validity of the signatures. Of the entrepreneurs interviewed who had problems with paper security, 76% flagged loss as the main reason, followed by financial loss (10%), information leakage (10%) and identity fraud (5%). Other situations mentioned were natural phenomena, such as rains and floods, and losses.
“The exchange of information becomes more agile and much more secure with the digital certificate. A physical document requires great care in handling and sending it to the parties involved, as the paper opens up loopholes for fraud and misuse of information. Many companies already use the digital certificate to fulfill their fiscal commitments, but they are not aware that it is also possible to sign documents in an electronic environment with the same certificate”, says Balassiano.
The online renewal can be done in two ways, depending on the type of certificate that the person already has or intends to acquire. Anyone who has a digital certificate in physical media format (card or token) and with an expiration date close to it can renew it by validating the registration information on the website itself. For those who have a software certificate or certificates already expired in any media format, it is necessary to schedule a videoconference on the Serasa Experian website to guarantee legal authenticity.
EN 
PT 
