Leading company in the management of outsourced restaurants is the first in its segment to take 100% from its datacenter structure to the cloud and seeks to scale to have agility in creating B2B2C and B2C business models.
Sapore, the first genuinely Brazilian multinational corporate restaurant, takes another important step towards its digital transformation. The company has just migrated 100% from the servers, in addition to all infrastructure in Colocation, previously physically allocated in a third-party datacenter, for the cloud environment Microsoft Azure, with the support of the SoftwareONE. The company made an assessment of Sapore's entire computing environment and its capacity and thus planned the phases of the “moving”That took place between June and September 2020.
“We are the first company in our industry to bring 100% from servers to the cloud, we did it in just three months with the partnership of SoftwareONE, including foundation, migration and optimization ”, highlighted the director of technology at Sapore, Rafael Tobara. “Going to the cloud brings us competitive advantages and operational efficiency, in addition to having a financial savings close to 20% when compared to the previous model. With managed services from SoftwareONE, we managed to decrease the number of servers by 16%, due to the improvement in server technology in Cloud, but also, with the optimization of resources suggested by the Cloud. Post-migration will also be possible to reduce annual costs with the cloud by 25%. Another great advantage is the possibility of intelligently optimizing the use of machines by turning them on and off according to the need for use, ”says the executive.
In addition to the cloud environment allowing cost reduction of machine idle, Sapore also had savings on DevOps resources due to greater scalability. “To make a new version or change the application, I don't need infrastructure people to make publications, I have systemic algorithms that do this automatically, guaranteeing efficiency, agility and scalability. I can actually be very agile and generate more versions in a much more scalable way ”, says Vanderlei Gomes, IT manager.
For Sapore - a company that has the responsibility to deliver more than 1.3 million meals a day to 1,300 restaurants, mostly within factories, hospitals or large companies - to have a system that could at the same time guarantee the the complexity of operations (meal processing, intensive purchasing of supplies and distribution logistics) and which allowed it to act quickly to innovate, was fundamental.
“Sapore moved from a rigid, plastered environment to an efficient structure with parameterization of algorithms to optimize operation, governance and auditable controls and a much more secure system. Our experience in resource management, business process methodology and lifecycle management helps to position the customer ahead of the competition. The Platform Cloud Management Module PyraCloud allows organizations to efficiently manage their budget and multicloud spending. This platform provides complete transparency of cloud resources for all business units, applications or projects. Thus, it is possible to consolidate several end user accounts and provides an organizational view of spending by business unit, location or cost center ”, says Felipe Nunes, director of technology services at SoftwareONE in Brazil.
Sapore also implemented the Windows Virtual Desktop (WVD), a solution that guarantees a very high level of security during the use of the systems, that avoids data capture and prevents against invasions of hackers, in addition to enabling home office. “We are always looking for the best in the market and we want to be a pioneer. We know that it is essential to be in the cloud to innovate, but security is a key point for us. THE WVD it's like a computer created with virtually all security standards inside the employee machine, which even today are home office. Innovation is in Sapore's DNA. We have projects of chatbot, IoT, Artificial Intelligence, Datalake and machine learning, some made even with the encouragement of SoftwareONE and the Microsoft”, Says Tobara.
In the coming years, Sapore seeks exponential growth and for that it invests in new platforms of operation, technologies and innovation in order to be even more competitive. “Being in the cloud will help us to be agile, scalable, maintain our growth in security and innovation. In addition to serving the B2B market, we are expanding with new business models for B2B2C and B2C. This should make us grow 10 times more ”, says the director of technology at Sapore.
Recently, Sapore also implemented the suite Microsoft Office 365 with support of managed services from SoftwareONE for all its users in all countries where it operates (Brazil, Mexico and Colombia). With the integrated communication platform, we had a great gain in the management and productivity of board and key employees. The company holds more than 200 online videoconferences daily and biweekly meetings with 1,500 professionals connected with leaders and the board in Latin America.
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