- The company achieved the best scores in three global regions, the first time in Brazil
- CEO of Serasa Experian, Valdemir Bertolo, is the global sponsor of Inclusion and Accessibility at Experian
Experian has been recognized as a Top Scorer in the Disability Equality Index®, the leading international index for evaluating inclusive practices in the corporate environment. The company achieved the highest scores in Brazil for the first time, in the United States for the fourth consecutive year, and in the United Kingdom for the second year.
"This is a very special milestone for us, especially in a year in which we were also recognized here in Brazil by GPTW Diversity 2024, in the category of People with Disabilities. Being among the Disability Equality Index®'s international highlights reinforces our commitment to diversity and inclusion and highlights the progress we've made in building an increasingly diverse and accessible environment," says Valdemir Bertolo, CEO of Serasa Experian and Global Sponsor of Inclusion and Accessibility at Experian.
Diversity and Inclusion in Practice
Experian develops initiatives to promote a barrier-free workplace, reinforcing an inclusive culture in all regions where it operates, which includes 32 countries around the world. For example, the new office in Brazil features tactile and warning flooring, braille identification, and equipment designed to accommodate everyone. In India, it was built with accessibility in mind, with wheelchair-friendly design, elevators, braille signage, and quiet zones to support neurodiverse colleagues. In the US, employees participated in the annual Disability:IN conference, learning and sharing best practices in inclusion and accessibility.
In Brazil, Serasa Experian has increasingly established itself as a benchmark in accessibility and inclusion for people with disabilities (PwD), with structured initiatives that directly contributed to its recognition in the Disability Equality Index®. Among the most significant advances are:
Equity in hiring and active listening
- 5.3% of Serasa Experian employees are people with disabilities, in line with the percentage required by Brazilian legislation.
- The company conducts annual internal surveys with PwD employees to hear their perceptions and improve practices. In 2025, the average satisfaction score was 9.01 on a scale of 0 to 10.
Visibility and inclusive culture
The company's initiatives also include:
- Implementation of the sunflower chain, an international symbol of identification for people with hidden disabilities, promoting acceptance and awareness.
- Educational initiatives such as the Autism Day campaign, with a webinar and practical guide for the inclusion of autistic individuals in the workplace.
Assistive resources and technologies
- Providing solutions such as screen readers, noise-canceling headphones, sign language interpreters, iPhones with accessibility features, and other adapted equipment to ensure autonomy in daily life.
Accessible environments
- Active participation in the global “Barrier-Free Workplace” project, aiming to create an accessibility standard in Experian offices around the world.
- The company's visual identity, including its institutional color palette, was developed with a focus on contrast and legibility for people with visual impairments.
Institutional commitments
- Serasa Experian is part of the Business Network for Social Inclusion (REIS), reinforcing its commitment to good corporate diversity practices.
"We remain steadfast in our commitment to promoting inclusion in a structured, consistent manner that has a real impact on people's lives. Recognitions like this inspire us to go further, continually investing in policies, programs, and actions that ensure an accessible, representative, and fair environment for all people, in all our operations around the world," reinforces Valdemir Bertolo.
With over 5,000 employees in Brazil, Serasa Experian is recognized as an excellent place to work. In 2023 and 2024, it received the "Best Company for an Internship" award. For the second consecutive year, it was among the "Best Companies for Female Talent" by the FirstJob platform, and for the fourth year, the company was certified by "Great Place to Work," including in the "Information Technology" category and "GPTW Global." Datatech also received recognition from "Top Employers," ranking among the top 5 in Brazil, as well as being named "Top of Mind Companies Preferred by Tech Professionals" and "Best Companies for Young Professionals," according to Employers for Youth (EFY).
With more than 4,600 employees in Brazil, Serasa Experian is recognized as an excellent place to work. In 2022, it received the award for “Best Company to Intern in” and, in 2023, for the second year, “Best Company for Young Professionals in Brazil”, both from the FirstJob platform. In 2023, for the third consecutive year, the company was certified in the “Great Place to Work” award and, for the second consecutive year, as one of the most innovative in the country by Valor Econômico. Last year, it was elected one of the Top 25 Companies for career development by LinkedIn. Serasa Experian was also recognized this year as one of the Best Companies for Female Talent in the country also by FirstJob.
Serasa Experian
Serasa Experian is the first and largest Datatech in Brazil. A leader in intelligence solutions for analyzing risks and opportunities, focusing on credit journeys, authentication and fraud prevention. With cutting-edge technology, innovation and the best talent, it transforms the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments to prosper.
Created in 1968, Serasa became part of the Experian Company in 2007, a global company headquartered in London. It is currently responsible for more than 6.5 million daily queries about companies and consumers and protects more than 2.2 billion commercial transactions every year.
Empowers consumers with financial education, facilitating access to fair credit. Helps companies of all sizes and segments to make better decisions, on several fronts to: find new customers, manage current ones more efficiently, grant credit or sell on credit safely, comply with ESG standards, authenticate its customers and prevent fraud, and also charge them at the ideal time, without impacting the relationship.
With the purpose of creating a better future for everyone by expanding opportunities for people and companies, the company trains people in the technology area and promotes small businesses and startups with social impact through its own free programs. It is considered a LinkedIn Top Company and one of the best companies to work for, recognized by GPTW. It is also the most innovative service company in the country, certified by the Valor Inovação Brasil Award.
expert
Experian is a global leader in information services. In life's biggest moments—from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers—we empower consumers and our clients to manage their data with confidence. We help people take financial control and access financial services, businesses make smarter decisions and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
We have 22,000 people operating in 32 countries, and every day we invest in new technologies, talented professionals, and innovation to help all our clients maximize every opportunity. Headquartered in Dublin, Ireland, Experian plc is listed on the London Stock Exchange (EXPN) and is a component of the FTSE 100 index.
Learn more at www.experianplc.com or visit our global content hub for the latest company news.
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