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By Fernando Mellone, Senior Sales Manager at Dynatrace in Brazil

 

When it comes to Cloud, one of the most recurring current concerns among companies concerns data security. Market research indicates that 30 of the 100 largest IT solution providers in the world will offer their software only in the Cloud by 2019. The challenge for companies is: how to maintain this new structure safely and with high performance?
 
Nowadays, it is common among almost all organizations to have a Cloud strategy. However, when we question whether the company has a plan for managing the performance of these new, dynamic and scalable Cloud environments, the answer is often negative. With the increase in complexity and reformulation of the architecture of new services running on Cloud, it is important to be aware mainly of the lack of visibility to identify problems that affect the performance of services and impacting the user experience and, consequently, sales and marketing strategies. Business.
 
It is true that there are many advantages to migrating operational processes to the Cloud, including cost reduction, scalability and provisioning on demand, autonomy and independence for agile teams to improve their maturity in DevOps, as well as access to software in the SaaS model (Software as a Service ). So much so that the whole world is moving many of its operations to the Cloud - be it public, private or hybrid. However, a bad experience or a slow access to these Cloud systems, whether by employees or consumers, can seriously compromise business results.
 
Imagine an insurer, for example, that has spent an entire week with instability in its Cloud-based environment and was unable to quote, close insurance policies and finalize transactions. The result could be millions of reais lost, due to the lack of understanding and visibility of where the errors were in these Cloud systems. The flaws could be located in the infrastructure, in the application, in the code, in the network, in the database or even in a third party service. 
 
Whatever the problem, the big mistake in cases like this is the lack of a consistent performance management strategy, which could be accomplished with the implementation of a DPM (Digital Performance Monitoring) solution, capable of monitoring all applications that work in the Cloud and perform automatic end-to-end detection of this new highly complex and dynamic environment. By automating this process, it is possible to verify all the interdependence relationships that make up the dynamic services provided in the Cloud, which includes, in the case of a simple system, the connection with several servers, databases and hosts. In a large company, this relationship gains proportions of thousands of interdependencies and a simple mistake can generate unprecedented losses.
 
Traditional management tools fail to understand this new architecture focused on microservices and the growing explosion of their containers, which are increasingly complex and adopted in Multi-Cloud environments. For this reason, more and more organizations are looking for monitoring solutions to keep their applications running smoothly, whether they are native to the Cloud (Cloud-Native) or not, thus being able to focus only on their business. Along this path, corporations are beginning to mature their digital strategies and many already feel the need to manage this universe in a more sophisticated way. After all, if it's difficult to manage what's inside your home, you need to pay even more attention and care to what's outside, in the Cloud, or even in Multi-Cloud.
 

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