With intelligent curation, Delfia goes beyond operational protection: it anticipates risks, delivers end-to-end visibility, and redesigns the digital journey with a focus on trust and performance.
The multiplicity of payment methods—from Pix to digital wallets, including biometrics and cryptocurrencies—has transformed the consumer experience in the country. But, at the same time, it has expanded cybercrime and exponentially increased the complexity of digital journeys. In this new scenario, Delfia, curating digital journeys, positions itself as a strategic ally of companies, connecting cybersecurity and observability to offer secure, fluid, and transparent transactions, with real-time intelligence.
"Today, protecting a transaction is no longer about blocking an attack. It's about understanding behavior, predicting deviations, and ensuring an invisibly secure, frictionless journey," says Ricardo Trovato, Cybersecurity Manager at Delfia.
According to Trovato, the traditional approach based on firewalls and incident response no longer supports the new multichannel, mobile, and decentralized consumer. Delfia's curation combines proactive prevention, artificial intelligence, and comprehensive visibility as competitive differentiators.
Cybersecurity and observability: two sides of the same protection
With the growth of payment methods, risks have also multiplied. Each channel (Pix, wallets, cards, QR Codes) presents its own vulnerabilities and requires specific approaches. But digital security alone is insufficient without complete, real-time visibility into each stage of the transaction.
"From an observability perspective, the biggest challenge today is ensuring end-to-end traceability: from the user journey to the system's response. The diversity of payment methods requires intelligence to detect errors, slowdowns, and suspicious behavior before they affect the end customer," explains Plinio Moreira, Observability Manager at Delfia.
In practice, Delfia delivers comprehensive curation that goes beyond technical monitoring. It utilizes technologies like Full Stack Observability and AI-powered anomaly detection to correlate logs, metrics, traces, and business events. All of this translates into real-time analytical dashboards, enabling proactive actions focused directly on the customer journey.
From predictive analysis to strategic action
Among the most common threats that Delfia helps detect and neutralize are: deepfakes and biometric spoofing, with liveness analysis; banking malware and mobile Trojans; man-in-the-middle attacks, via certificate interception; abnormal authentication spikes, indicating bots or brute force; atypical latencies in integrations with gateways and processors.
This combination of observability and cybersecurity not only prevents fraud but also improves transaction performance and conversion. Furthermore, integration with SIEM tools and observability platforms provides a correlated view of technical and risk events, reducing fraud response times.
At one fintech client, for example, Delfia's curation reduced the time to identify checkout errors from 45 minutes to less than 5 minutes, resulting in a 17% increase in conversion during peak traffic.
Prevention as a culture, visibility as a pillar
While many companies still handle incidents reactively, Delfia takes a predictive and continuous approach, delivering more than protection: it delivers control, clarity, and confidence. The curation technology is integrated into the application design ("Shift Left"), with intelligent alerts and business-oriented KPIs, such as Pix success rate, gateway response time, and conversion by channel. In an ecosystem where every second counts and every click can represent a conversion or a vulnerability, full visibility and intelligent security go hand in hand.
With an eye on the ongoing transformation of payment methods, Delfia believes this evolution is far from over and is investing in trends such as behavioral biometrics, going beyond facial recognition; blockchain and DeFi, with decentralization as a standard of trust; invisible and IoT payments, integrated into everyday devices; Open Finance, with native interoperability between institutions; and predictive observability with AI, to anticipate and adjust systems in real time.
"Given the scenario we envision for the future, prevention remains the best strategy. At Delfia, we believe that security should be preventative, not just responsive. Our solutions are selected to anticipate emerging threats, using artificial intelligence to identify suspicious patterns before they become effective attacks," adds Ricardo Trovato. "We combine observability, security, and data to generate insights that reduce risks, optimize operations, and improve the end-user experience. In a world where transactions are digital and instantaneous, full visibility is the first step to protecting what matters most: customer trust," concludes Plinio Moreira.
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