LG place of people launches LiGia, artificial intelligence that goes beyond a virtual assistant for HR

 

 

Platform uses machine learning algorithms to automate employee journey

  
One of HR's biggest challenges has always been determining whether the candidate has the ideal profile for the vacancy. In addition to the usual technical assessments, there are some subjectivities and competencies that are difficult to measure, such as the ability to decide under pressure and resilience. With an eye on this opportunity, LG is a place for people (https://www.lg.com.br/) developed LiGia, an Artificial Intelligence (AI) platform that uses machine learning algorithms to automate the employee's journey from the selection process, connected to onboarding and performance management.
 
LiGia works as an ecosystem that connects different types of technologies, such as chatbots, machine learning and the intelligent crossing of information with the support of People Analytics, automated skills interview and gamification, among others. “This connection of technologies allows LiGia to find essential behavioral and technical patterns and trends to automate much of the selection and development process for new employees. In practice, this functionality saves HR and contractor areas' time and resources with a much superior experience for the candidate and an incredible assertiveness with the ideal profile of the function ”, explains Felipe Azevedo, Vice President of LG.
 
Another differential of LiGia is the adoption of the concept of adaptive development trails, which consolidates the data collected by artificial intelligence during the selection process to determine training and qualification programs designed especially for newly hired employees.
 
"People already know what technical and behavioral factors need to be improved in order to improve their performance, compared to the best occupants in the job in that region", details Azevedo. 
 
In addition, the solution allows the entire document admission and delivery process to take place online, avoiding bureaucracy and extra expenses for the contracted person.
 
Support for internal movements
 
The opening of internal vacancies can represent a chance of promotion for many collaborators, but how to determine which of them have the ideal profile? With the support of LiGia, the people manager has access to internal talent data to find out whether or not they have professionals adhering to the position, including new hires.
 
“If there are no profiles, the solution crosses the vacancy data with the CV database and returns with a ranking of the most likely candidates in terms of skills, experience and training”, adds the Vice President of LG, place of people.
 
LiGia may be incorporated into other LG products, not people. “One of the precautions we took when developing LiGia was to integrate it with our company's existing tools. This shows our concern to offer accessible technologies to customers. Making technology uncomplicated is the best way to generate value for those who adopt our solutions ”, concludes Azevedo.