INFOX innovates in Means of Payment and Retail Management solutions

ABES associate, the INFOX Technology was founded in 1987 and, over almost four decades, has undergone several transformations, in tune with the dynamics of the market and the economy, in order to achieve significant growth rates, even with challenging conjunctures.

In the evaluation of Luis Augusto Barbieri, Commercial Director at INFOX Tecnologia, the most notable transformation was the focus on delivering solutions aimed at the customers' business, understanding their needs and realities. 🇧🇷It's more than just offering systems. INFOX's main differential lies in the delivery of a lot of technology, innovation, ease of understanding of the client's business and experience in two areas of activity: Means of Payment and Retail Management”, highlights the executive.

In the means of payment segment, INFOX serves 47 issuers through the INFOX PMP solution, moving more than R$ 3.5 billion per year in financial operations. In its client portfolio, we can highlight Verocard, Farmácias São João, Modazine, Maxxcard, Libercard, Mega Vale, among other successful projects.

As for complete retail management, the company serves several stores of all sizes or chain of stores, with information integrated into the INFOX VAV solution. 🇧🇷There are more than 1300 users operating the solution daily, in different regions. We highlight the Caetano Chain of Materials for Construction, Lojas dos Sonhos Probel, the Angelo Paiotti Chain, Lojas Interpisos, among many other clients.”, completes Luis Augusto.

In this interview for the ABES Portal, the commercial director tells a little more about INFOX's strategy, solutions and results:

Can you talk a little more about the differentials of the INFOX PMP solution?

Based on our experience of more than 35 years in the retail and payment processing segments, we have created a unique business model: the INFOX PMP Payment Method Solution. This multi-service financial platform offers retailers the opportunity to monetize sales in installments and build customer loyalty with new opportunities, in an agile and technological way.

This Payment Means solution is very complete, which allows us to act in all phases: intelligence in granting credit, sales policy, collection, payment, funding, aggregated financial services, management, advisory and in the business model: installment plan , benefit cards, business agreements and card invoices. In addition, we also offer services provided by our team, made up of experienced and trained professionals, who guarantee delivery, support, technology, management and results.

What are the differentials of the INFOX VAV solution?

This solution was developed especially for stores in the construction materials, electrical, plumbing and furniture segments. The INFOX VAV solution is more than an ordinary system, as it combines complete store management with advice from our retail specialists.

We believe that having an ERP system is important, but it is not enough. Therefore, as a major differential, INFOX VAV allows you to leverage the management and increase the revenue of stores of construction materials, electrical, plumbing and furniture. It allows the shopkeeper to have safe and correct conditions for strategic decisions, through technology, innovation and the experience and knowledge of our retail specialists, who guide actions and results based on best practices. The INFOX VAV solution runs in all departments of a store: Purchasing, Sales, Inventory, Finance, Shipping, Assembly, Tax and Cashier.

How have you managed to attract and retain talent on the team?

Today, our team has, on average, more than 7 years at home. It is important to highlight that INFOX seeks to build a pleasant and collaborative environment, valuing individual effort and encouraging teamwork. We offer a very attractive package of benefits, we encourage and recognize innovative ideas, we offer a very flexible schedule and the possibility of remote work (home office).

Furthermore, we believe that our team feels motivated to work in a company where innovation and technology are effectively present in the solutions. The great challenge for a technology company with so much experience is to always look young in its solutions, presenting innovative differentials not only for customers but also for the technical team.

What are the company's results in 2022?

In 2022, we presented a growth of 10%, despite all the moment we are living, delivering large projects, valuing our performance and guaranteeing the differentials that customers seek in our solutions. We have a passion for technology and, therefore, we tirelessly seek knowledge. This quest drives constant improvements in our tools, with the customer's experience and needs at the center of our decisions. For us, each client is considered a partner, so that we can generate value and collaborate in the development of their business.

What are the market prospects for 2023?

Our perspective for 2023 is one of very sharp growth. With the innovations and technological advances generated to meet the demand for deliveries in 2022, INFOX has risen to a new level, our solutions have evolved a lot in what they can do for the management of our customers' businesses, whether in terms of ease or flexibility. Therefore, we can project a very positive scenario, both in the means of payment segment and in retail management.