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SAP announced the results of a survey of healthcare executives, conducted by Porter Research on behalf of SAP. The study surveyed 100 industry CEOs, CFOs and CIOs to gain an in-depth understanding of key healthcare issues and how they will prioritize new technology investments over the next three years.
The survey points out that in 2019, systems will focus on how to address cost pressures, largely stemming from reimbursements, along with improving the patient experience. Industry companies are investing in solutions that support finance departments, improve patient engagement, enable interoperability and ensure data visibility across the organization.
According to the executives consulted, the elements needed to reduce costs and improve the patient experience depend on increasing operational efficiency, enabling interoperability, increasing data visibility and improving patient engagement. Greater visibility across the healthcare organization will help turn data into intelligence, thereby reducing costs. With this visibility, respondents believe that the healthcare system will be able to increase productivity and resource capacity, as well as reduce scheduling bottlenecks.
“The healthcare industry is under pressure to reduce costs, increase productivity and improve customer relationships. Overcoming these challenges necessarily involves investing in management solutions that provide a clear view of the operation and the information necessary for decision-making. At SAP, we focus on increasingly consultative service, to understand the needs of hospital groups, diagnostic medicine and companies in the sector in their operation digitization processes”, explains Margareth Amorim, Specialist in Digital Transformation for Health and Education at SAP Brazil.
Industry challenges: priorities for healthcare executives
The healthcare industry will continue to look for ways to reduce costs. Respondents agree that technology will be critical to helping them achieve better efficiency, which can only be achieved through systems interoperability and the ability to operate in a way that provides more visibility and intelligence needed to identify process failures.
Moving to a model that puts the patient at the center of operations will continue to be a priority for healthcare providers, who will seek to improve the patient experience using quantitative and measurable means. Modernizing the patient experience will come from sharing data between providers, operators, government and industry.
The survey points out that in 2019, systems will focus on how to address cost pressures, largely stemming from reimbursements, along with improving the patient experience. Industry companies are investing in solutions that support finance departments, improve patient engagement, enable interoperability and ensure data visibility across the organization.
According to the executives consulted, the elements needed to reduce costs and improve the patient experience depend on increasing operational efficiency, enabling interoperability, increasing data visibility and improving patient engagement. Greater visibility across the healthcare organization will help turn data into intelligence, thereby reducing costs. With this visibility, respondents believe that the healthcare system will be able to increase productivity and resource capacity, as well as reduce scheduling bottlenecks.
“The healthcare industry is under pressure to reduce costs, increase productivity and improve customer relationships. Overcoming these challenges necessarily involves investing in management solutions that provide a clear view of the operation and the information necessary for decision-making. At SAP, we focus on increasingly consultative service, to understand the needs of hospital groups, diagnostic medicine and companies in the sector in their operation digitization processes”, explains Margareth Amorim, Specialist in Digital Transformation for Health and Education at SAP Brazil.
Industry challenges: priorities for healthcare executives
The healthcare industry will continue to look for ways to reduce costs. Respondents agree that technology will be critical to helping them achieve better efficiency, which can only be achieved through systems interoperability and the ability to operate in a way that provides more visibility and intelligence needed to identify process failures.
Moving to a model that puts the patient at the center of operations will continue to be a priority for healthcare providers, who will seek to improve the patient experience using quantitative and measurable means. Modernizing the patient experience will come from sharing data between providers, operators, government and industry.
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