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ABES institutionally supports the event that will be held on 11/04
 
“The Impact of Automation on Customer Service and Relationships” will be the central theme of one of the most awaited events on the transformations in the way consumers interact and relate to companies and brands, the 13th IT Inside Customer Service and Relationship Forum , which will be held on April 11, at the Hotel Pullman, in São Paulo. Event has the institutional support of ABES and associates in 10% discount on registrations.
 
The event will bring together at the congress and in business presentations, relevant speakers, who will discuss and show new solutions based on artificial intelligence, personal assistants, analytics and new platforms that are transforming the areas of marketing, loyalty and customer service and relationship to the consumer.
 
The incorporation of new technologies to deliver the best customer experience, the different generations of customers and the empowerment of consumers are some of the challenges for companies in the digital age, which will be addressed in the forum.
 
More information and the complete schedule are available at: http://forumderelaeamento.com.br/.  
 

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