The partnership between Agemed and Dígitro in the area of intelligence solutions was born out of a relationship that already exists in the telecommunications segment. The periodic meetings with the client made it possible to identify new business opportunities, including the need for a solution for data extraction and analysis. The investment in technology has been important to expand Agemed's performance in the health market. Operating in the states of Santa Catarina, Rio Grande do Sul, Paraná and Mato Grosso, the company recorded above-average growth when compared to others in the segment: around 60% in 2017.
For 40 years in the market, Dígitro develops solutions that help the communication of public and private organizations through deliveries such as contact center, recording, automatic answering, IP telephony, unified communication via desktop, mobile and PABX. It also offers solutions that help in intelligence and investigation activities, receiving complaints and monitoring developments, internal affairs actions, secure communication, monitoring radio conversations, in addition to other solutions for the corporate area, such as asset and intelligence monitoring. toilet.
Challenges - Until mid-2017, Agemed collected information manually made available in different formats and stored in different repositories - factors that contributed to rework and, consequently, excessive time spent with collections. Another challenge for Agemed was the failure to monitor its social media.
After the adoption and use of Dígitro's intelligence solution, it was possible to assist Agemed in the search and organization of information, attending to three main pillars: accreditation of new professionals; opening new markets and conducting audits. The tool is configured in the Software as a Service (SaaS) model. In this way, all the infrastructure that assists in the collection of information is in charge of Dígitro. Through the solution, Agemed was able to reduce up to 50% the time spent during the process, previously done manually.
According to Agemed's Supply Analyst, Anderson Coan, the choice of Dígitro made the company gain time and quality in the surveys of medical specialties necessary for prospecting in the field.
Results using the solution
Among the positive results obtained with the use of Dígitro's intelligence solution by Agemed are: greater availability of information from health establishments and operators; data on cities, with details such as total population and GDP per capita; data on competitors and preliminary investigation notifications (NIPs). The tool also allows observatory functions with monitoring of social media and collection on websites with news from the health area, among others.
Dígitro has been in the market since 1977 developing intelligence and communication solutions. It currently has Software as a Service (SaaS) solutions, in addition to its on-premise portfolio. They are used by Brazilian and international organizations. Based in Florianópolis, the company is a reference in the technology and innovation market, in addition to being 100% Brazilian. Dígitro has operations in several countries in Latin America, and has a subsidiary in Peru. More information on the website www.digitro.com.
For 40 years in the market, Dígitro develops solutions that help the communication of public and private organizations through deliveries such as contact center, recording, automatic answering, IP telephony, unified communication via desktop, mobile and PABX. It also offers solutions that help in intelligence and investigation activities, receiving complaints and monitoring developments, internal affairs actions, secure communication, monitoring radio conversations, in addition to other solutions for the corporate area, such as asset and intelligence monitoring. toilet.
Challenges - Until mid-2017, Agemed collected information manually made available in different formats and stored in different repositories - factors that contributed to rework and, consequently, excessive time spent with collections. Another challenge for Agemed was the failure to monitor its social media.
After the adoption and use of Dígitro's intelligence solution, it was possible to assist Agemed in the search and organization of information, attending to three main pillars: accreditation of new professionals; opening new markets and conducting audits. The tool is configured in the Software as a Service (SaaS) model. In this way, all the infrastructure that assists in the collection of information is in charge of Dígitro. Through the solution, Agemed was able to reduce up to 50% the time spent during the process, previously done manually.
According to Agemed's Supply Analyst, Anderson Coan, the choice of Dígitro made the company gain time and quality in the surveys of medical specialties necessary for prospecting in the field.
Results using the solution
Among the positive results obtained with the use of Dígitro's intelligence solution by Agemed are: greater availability of information from health establishments and operators; data on cities, with details such as total population and GDP per capita; data on competitors and preliminary investigation notifications (NIPs). The tool also allows observatory functions with monitoring of social media and collection on websites with news from the health area, among others.
Dígitro has been in the market since 1977 developing intelligence and communication solutions. It currently has Software as a Service (SaaS) solutions, in addition to its on-premise portfolio. They are used by Brazilian and international organizations. Based in Florianópolis, the company is a reference in the technology and innovation market, in addition to being 100% Brazilian. Dígitro has operations in several countries in Latin America, and has a subsidiary in Peru. More information on the website www.digitro.com.
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