HDI, a global association, teaching, research and reference institute in the development of the IT Governance, Services and Customer Support segment, will hold the HDI Brasil 2018 Conference & Expo on May 17th and 18th at Sheraton São Paulo WTC Hotel, in Sao Paulo. ABES members will have a 20% discount on registration for this event, which has institutional support from the entity (use code: ABES-HDI20).
Lectures are scheduled with large companies, professionals and a lot of content focused on digital transformation, including successful cases of important and innovative Brazilian and multinational companies, such as BTG Pactual, Banco do Nordeste, RD Station, IBM, VMware, Caixa Econômica Federal, Conta Azul, Assai Atacadista, Ministry of Planning, Poupatempo, Central Bank of Brazil, among others.
Fernando Arbache is one of the keynote speakers of the conference with the theme “Future careers. What is the problem to be solved?”. Arbache is a doctoral candidate in Aeronautical Infrastructure at the Instituto Tecnológico de Aeronáutica (ITA) and works at MIT Professional Education at the Massachusetts Institute of Technology (MIT).
“How to scale the operation, with the premise of maintaining the quality offered to your customer?” is the subject of a lecture by Sabrina Grubba, support manager (Customer Experience), at ContaAzul, one of the most important companies in the country.
The lecture "Digital Workplace – Change in organizational management with digital transformation” will be delivered by Peter Vicentainer, director of customer services at BTG Pactual and vice president of the HDI WAB – Workplace Advisory Board group, a professional who has been leading, in recent years, the adoption of cloud technologies and the transformation of organizational management.
Check here the full schedule.
Service:
HDI Brazil Conference & Expo 2018
Date: May 17th and 18th
Location: SHERATON SÃO PAULO WTC HOTEL – Av. of the United Nations, 12559 – Brooklin Novo, São Paulo – SP
More information and complete schedule: http://hdibrasil.com.br/2018/index.php
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