With more than 10 thousand employees, a hospital in São Paulo adopted Senior's Electronic Timekeeping system, ensuring greater autonomy, confidence, productivity and efficiency in time management
In the hospital sector, known for its complex operations and the continuous need for efficiency, effective human resource management is essential to maintain excellence in patient care. Hospital Sírio-Libanês, one of the most renowned institutions in Brazil, identified the need to digitize and modernize its workday management process, freeing managers to focus on strategic activities and the development and well-being of teams. Senior Sistemas was chosen to lead this transformation with its Electronic Timekeeping solution, which not only increases the productivity of HR and leadership, but also reduces costs with undue overtime and mitigates labor risks.
With over 100 years of history, Hospital Sírio-Libanês stands out for its high-tech structure and its commitment to excellence and innovation in medicine, becoming a reference in diagnosis, treatment and health promotion. Senior, with over 35 years of experience in the market, has established itself as a reference in people management software, managing over 11 million lives.
Challenges in managing the journey
With over 10,000 employees and around 600 leaders, Hospital Sírio-Libanês faced challenges in managing working hours. Time management, carried out without automation and dependent on informal communications between employees and managers, impacted the productivity of leaders and relationships with employees, explain Fernando Monteiro, IT Systems Manager at Hospital Sírio-Libanês, and Fábio da Silva, CSC Manager. “The processes were manual, and the relationship between the employee's time adjustment and their leader was very informal, done via email and on paper,” highlights Fernando.
Fábio also comments on the challenge the company faced in obtaining faster information and accurate indicators. “Our absenteeism indicator was very distorted, because, as managers left these issues to be addressed only at the end of the month, absences and tardiness were not managed properly, and we did not have daily information. When closing the payroll, it was necessary to generate reports again to check what was absent, what was excused and what had been certified.”
Implementation of the Electronic Point System | Senior HCM
Seeking to offer more autonomy to its employees, Hospital Sírio-Libanês, a Senior client since 2005, decided to contract and implement the Electronic Timekeeping System | Senior HCM, integrating it with other modules of the HCM platform. The decision was based on the need for a robust and reliable tool, capable of integrating easily into daily operations and supporting the hospital's high demand.
“The system integrated the technology in a robust way and ensured the stability needed to support simultaneous access by thousands of employees,” explains business specialist Rafael Veloso. “Timekeeping Management offers superior robustness and processing speed. The employee’s timekeeping is displayed quickly and, since we implemented the solution, we have not had any performance issues. It is an extremely stable, mature, secure and reliable product.”
Impact of the solution
With the implementation of Senior's electronic timekeeping system, Hospital Sírio-Libanês has transformed the way it manages its teams. The benefits include:
- Increased autonomy: Employees can now adjust their points digitally, reducing the need for direct intervention from managers.
- Efficiency in the use of time: Managers who previously dedicated between 20% and 30% of their monthly time to timekeeping-related activities can now focus on other responsibilities, such as assessments, training and general administration.
- Confidence and productivity: The solution brought renewed confidence to employees and managers, with all processes duly recorded and accessible.
About Senior
Senior Sistemas is the choice of market-leading companies seeking innovation and high-performance management. The multinational offers a complete portfolio that covers all stages of the production chain in strategic sectors of the economy, such as Agribusiness, Wholesale and Distribution, Construction, Industry and Logistics. With 35 years of excellence, Senior has transformed the management of more than 13,000 medium and large-sized companies in Brazil and other Latin American countries, including leading companies in their segments, such as Correios, Magazine Luiza, Syngenta, Hering, Dudalina, Volkswagen, Honda, Mercedes-Benz, Suzano, Weg, Direcional, MPD, Tenda, among others. With 11 branches and three thousand employees in Brazil and abroad, Senior maintains 160 distribution channels and has grown over 20% per year in net revenue for five consecutive years. Senior believes that, with its deep expertise and technological solutions, it has the opportunity to drive companies towards greater operational efficiency, revenue expansion and leadership in their segments. That is why it delivers more than technology. For more information, visit www.senior.com.br.
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