* By Juan Pablo Jiménez
For some years now, companies have been transforming and it is nothing new to talk about digital transformation. However, many still do not consider the mobility of their employees as a central part of this transformation. Over the years we have seen situations that have put in check the usual operations of companies (attacks like WannaCry, natural disasters and now disease alerts) and companies that did not choose to voluntarily transform had to do so in order to continue operating protect your employees - that is, to try to succeed in a crisis situation for which they were not prepared.
However, the difference between companies that bet on mobility and that were transformed in a planned way is abysmal in relation to those that had to do it in a mandatory way. Forced transformation is undoubtedly not an ideal scenario. It is an action that involves taking risks, starting with the urgency in choosing a technology supplier. Another situation is to choose to send employees to work from home without the right technology to do so, which can result in data loss, lack of necessary information for work, limited access to the main applications, access to data from insecure networks and without protection mechanisms, among others. And, of course, a decrease in productivity. In this context, what is the potential for success of the remote working model? It is really possible that it does not work well and does not meet expectations or is negative for the organization.
The planned technological transformation, however, offers companies two essential tools so that you can make the best decisions in usual and unforeseen scenarios: flexibility and control. Flexibility to deliver data and applications regardless of where employees are or which device they use (including non-corporate devices). Control to know where the information is, to ensure security measures, to know who accesses what, to enable new accesses and to restrict others, etc. But, above all, it has an approach prepared for the future, seeking to be functional in the long term.
Do you think you are ready to react to an unforeseen situation? How long can your employees work from another location while being productive? One day? One week? How about a month? If you had questions to answer these questions, it's time to plan your transformation. If digital transformation was never optional, it is now less than ever, but not just because of complex scenarios that may arise, but as a vital resource to drive business and always empower employees.
* Juan Pablo Jiménez, Vice President of Citrix for Latin America and the Caribbean
Notice: The opinion presented in this article is the responsibility of its author and not of ABES - Brazilian Association of Software Companies
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