Blockbit AI is expected to reduce customers' operational costs by up to 50%, optimizing time and increasing the efficiency of cybersecurity operations.
THE Blockbit, a leading cybersecurity company, announces the launch of Blockbit AI, the world’s first virtual assistant that automates firewall and SD-WAN configuration with natural language interactions. The solution uses Artificial Intelligence (AI) and Machine Learning (ML) technologies and was developed by Blockbit to further simplify the management of its products. Blockbit AI allows direct interaction with the user through an interface that understands, interprets and generates responses in natural language, imitating a human conversation. Blockbit AI performs real tasks directly on the products, acting as a cybersecurity analyst available 24 hours a day. Through simple and natural interaction, company teams talk to Blockbit AI and request, in real time, configurations, analyses and other actions, which are automatically executed on the products.
Blockbit's goal with this launch is to reduce its customers' operational costs by optimizing the time of specialized professionals, in addition to improving the efficiency of product use and further improving the user experience. With Blockbit AI, it is possible to configure the firewall or SD-WAN automatically, without necessarily having in-depth knowledge of the product or even understanding firewalls. Blockbit AI's mission is to facilitate security management and create cybersecurity that is more accessible to the market. In addition, this automation seeks to promote the elimination of errors, avoiding human errors and ensuring more accurate configurations.
“Blockbit AI is a strategic and effective solution to help companies automate security configurations and improve the analysis of their networks, increasing the productivity of their teams and strengthening their defenses,” says Marcos Eurico, Support Director at Blockbit. According to the executive, the technology is expected to reduce customers’ operational costs by up to 50%, which represents significant savings in time and resources for companies that use Blockbit solutions. The system’s agility and precision ensure that companies maintain a secure environment, without interruptions or delays in new configuration implementations, and without the need for manual technical interventions.
Blockbit AI is available to all of the company's customers and is used in three steps: first, the user asks a question, performs an automated analysis or requests an action. Then, the chat confirms with the customer whether that action should be performed. The system guides the user with the right questions and can also perform this configuration process in stages, ensuring that any changes are made with total control and security. After authorization, the configuration is applied automatically and the user can follow the adjustments step by step on their screen.
The solution also performs an analysis of what has been implemented in the digital environment, comparing it with the previous configuration to indicate possible vulnerabilities and suggestions for what can be done for improvements. The ability to view and track all actions performed by Blockbit's virtual assistant offers an additional layer of protection and accountability, ensuring that policies and procedures are being followed appropriately, transparently and reliably.
The solution also offers proactive analysis for other cybersecurity improvements in companies. For example, the user can ask: “How is the health of my network?” and Blockbit AI performs a scan looking for possible flaws in the environment or configuration errors. The solution then answers the question by indicating all the points identified that could put the business at risk and recommends updates or adjustments.
By using data and machine learning to better understand user behavior and needs, the solution continually expands its knowledge base, improving features based on real information from organizations. This allows Blockbit to continue monitoring market trends to further improve its offerings and develop innovations that meet companies’ demands more efficiently.
The accessibility and ease of use of Blockbit’s virtual assistant are key to serving a wider audience, from small businesses that may not have a dedicated IT department to large organizations looking to streamline their security processes. The intuitive interface and ability to interact in multiple languages broaden the use of Blockbit AI in companies. This reduces the reliance on specialists and empowers employees to play a more strategic role in the company’s security. In this way, Blockbit supports the democratization of cybersecurity in the corporate market.
“We believe that Blockbit AI will revolutionize the way companies deal with cybersecurity, in addition to allowing us to continue innovating in the market and improving our customers’ journey,” says the executive. With the launch of the first AI chatbot for firewall and SD-WAN configuration in the world, Blockbit reinforces its commitment to innovation and efficiency in cybersecurity solutions. For more information, visit: www.blockbit.com.
About Blockbit
Blockbit is a global cybersecurity company whose mission is to offer high-tech solutions to protect organizations of all sizes against digital threats and attacks. To this end, it combines experience, analytical intelligence and innovation as keys to developing a complete security platform that is always aligned with the main global cybersecurity trends. Blockbit has a state-of-the-art intelligence laboratory and a network of over 150 global partners to serve over 2 million users and 5,000 corporate clients. For more information, visit: www.blockbit.com
EN 
PT 
