Gestão da experiência do cliente: estratégias e práticas inovadoras

Thanks. Click on the link below the form to download the study.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the study.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the study.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the guide.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the guide.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the guide.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the study.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the study.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the code.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the booklet.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the booklet.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thank you. Click the link below the form to download the agenda.
You will also receive an email with a link to download the file. To be safe, check your junk, spam or quarantine folder.

Thanks, click on the link below the form to download the agenda.
You too you will receive an email with a link to download the file. To be safe, check your junk, spam, or quarantine folder.

Thanks. Click on the link below the form to download the agenda.
Also you will receive an email with a link to download the file. To be safe, check your mailbox for spam, spam, or quarantine.

The Terms and Conditions described here are intended to inform the User of the conditions of use of the platform made available by ABES - Brazilian Association of Software Companies (ABES) registered with the CNPJ under number 57.004.897/0001-49, called " Technology Education Hub” (“Platform”).

The Platform aims to be a hotsite for the dissemination of courses and training offered by ABES member companies and partners, in order to facilitate access to qualified training offers in the area of ICT (Information and Communication Technology), contributing to the training talents that can meet the growing demand for professionals in the sector.

By accessing this hub, the User will be able to check the range of courses available and will be directed to the company/partner's website so that they can obtain more information and register.

ABES clarifies that it has no participation in the elaboration or offer of courses and does not receive any financial advantage with this disclosure, providing only to the User, access to the Platform, with the courses available by the associated companies and partners of ABES.

​The User is aware, accepts and agrees that the information and content of each course available on the Platform is the exclusive responsibility of the company providing this content, and may be an associate or partner of ABES, so that the User will be subject to the contracts, terms and policies made available by these companies. Any questions, complaints or suggestions should be directed to them, through the means of contact indicated in the course announcement.

ABES uses cookies and similar technologies that are necessary for the proper functioning of its Portal, for statistical purposes in order to better understand the profile of visitors and their interests when browsing our pages. The data collected is treated anonymously. Visit our “Cookies Policy", to know more.

The User undertakes to use the Platform in accordance with these Terms and Conditions and in full attention to current legislation, public order and other applicable regulations, and the User undertakes not to use the Platform to carry out illegal activities, fraudulent, that violate the rights of third parties and/or that violate the intellectual property and copyright of third parties, or any other current regulation.

Upon your electronic acceptance, the terms contained in these Terms and Conditions are effective as of the date of such acceptance.

THE trampos offers special conditions for publicizing employment opportunities and contracting plans to ABES members, according to the conditions below:

• 1st FREE SPACE – all associates may use the ABES platform to publish a vacancy with a 100% discount. This offer is valid for Associates who have never published on Trampos.
• 30% OFF for Vacancies and ADD-ONS (Highlight and Confidential) – from the first vacancy, all vacancies published on the platform will have a 30% discount for ABES members, this discount is also valid for HIGHLIGHTS AND CONFIDENTIAL.
• Discounts On Plans (APPLIED ON THE FINAL PRICE) – regardless of the duration of the plan (monthly, quarterly, half-yearly or annually):

	StarterPlus: 5% OFF
	Grow: 7.5% OFF
	Scale: 10% OFF

To redeem the benefit of a free publication on trampos, just register your vacancy on the platform and enter the coupon ABES-TRAMPOS when paying for the vacancy.
Observation: it is necessary to select the payment method “Boleto Bancário” only to validate the form. No amount will be charged.

If you need any help, just contact the Trampos team via email relationship@trampos.co.

Sustainability Diagnosis

Companies, including information technology and software companies, have a role to play in society and can act in favor of preserving the environment, reducing inequality, valuing diversity and solving social problems.

To contribute even more to the improvement of companies' management in this direction, ABES developed this management performance analysis tool, from the perspective of sustainability and ESG concepts. Thus, helping companies to adapt to SDGs, especially numbers 8, 9 and 16.

Make your Diagnosis now: https://abes.com.br/diagnostico-de-sustentabilidade/

Click here or on the image
to view in larger size.

LGPD Diagnosis

As a way of assisting ABES members and the general public in verifying their level of adequacy to the requirements of the LGPD, ABES developed, together with EY, the LGPD Diagnosis.

The aim is to provide access to a self-assessment of compliance with the law, and through the result of the self-assessment and suggestions for adequacy, help create a business world where personal data is properly protected and respect for the rights of data subjects are taken into account in our work practices. Thus, our diagnosis helps to ensure peace, justice and effective institutions.

Make your diagnosis now: https://diagnosticolgpd.abes.org.br/

Click here or on the image
to view in larger size.

Innovation Promotion Guide

The purpose of the Guide is to keep cataloged, updated and easily accessible to members all information on options for fostering innovation and sources of funding, whether public or private. Thus, ABES fulfills its objective of helping to create a business environment that is more conducive to innovation.

Therefore, our Development Guide is essential to support industry, innovation and infrastructure.

Access the content: https://guia-fomento.abes.com.br/

Click here or on the image
to view in larger size.

Mobilization for Inequality Reduction

“Mobilization to reduce inequality” is the name of the campaign launched by ABES, in partnership with ReUrbi and the Third Sector Observatory, with the support of the Weber Shandwick agency. It aims to support social inclusion projects that promote training in the digital area, through the resources obtained by recycling IT equipment (notebooks, PCs, racks, etc.) discarded by companies that adhere to the Program, which collects, recycling and reinserting equipment into the production chain.

Therefore, the Mobilization meets 8 of the SDGs, including quality education, reduction of inequalities and responsible consumption and production.

Join now: https://abes.com.br/mobilizacao-para-reducao-da-desigualdade-no-brasil/

Click here or on the image
to view in larger size.

Brazil Movement, Digital Country

Brasil, País Digital is a movement led by the Brazilian Association of Software Companies (ABES) created in 2016, which has the support of various organizations in society. The objective of the movement is to work for the construction of a Nation Project that is more digital and less unequal, sharing information and promoting the debate on inclusive digital transformation.

In addition to promoting debates on inclusive and structuring public policies, the Movimento Brasil, País Digital has also been working hard to facilitate the Brazilian population’s access to basic concepts of digital transformation, the transformations that different sectors are going through, as well as the main risks and good practices for preventing cyber risks. Another relevant field of action has been to encourage the full exercise of citizenship in the Digital Age by sharing knowledge and promoting debates on the education of children and adolescents, positive leadership and responsible action in the networks, as well as digitization and access to public services through different channels. fingerprints.

The movement also pays tribute to those who make a difference in the country's digital transformation, contributing to progress in building a more digital and less unequal country. Thus, the Ambassador or Ambassador of the Brazil, Country Digital Movement award was born. In 2021, we launched the Protagonists award, a new category for recognizing personalities who strive, but do not always receive due recognition for their actions on behalf of the country and the community.

This curatorial work positively impacts Brazil, helping to meet SDGs 9 and 11.

Click here or on the image
to view in larger size.

HR Tech Platform

The purpose of the platform is to support talent development through the dissemination of courses by our partners, update technology employability and promote discussions on career management, team development, talent retention, hybrid work model, among others. themes.

The platform is supporting the objectives of generating quality education and a decent job market with economic growth.

Access now: https://abes.com.br/rhtech/

Click here or on the image
to view in larger size.

ABES Integrity Program

As a relevant entity in the Information Technology sector, ABES once again anticipated the principles and requirements of the new Brazilian Anti-Corruption Legislation, Law 12.846/13, and updated its Code of Ethics and Conduct and established a Policy for Interaction with Public Agents. Based on these two important documents, ABES reformulated its internal routines, created the position of Compliance Officer and made available a Reporting Channel.

This Integrity Program must be respected by all Associates, Directors, Directors and other ABES Collaborators, who undergo annual training. Third-party service providers for ABES are also guided on the good practices required by the entity. Therefore, the program seeks to meet SDG 16, which talks about peace, justice and effective institutions.

Know more: https://abes.com.br/abes/etica-e-integridade/

Click here or on the image
to view in larger size.

An Ethical Company

This action aims to encourage its associates to formally adopt the highest ethical standards in dealing with their affairs, whether internal or external; improve the standard of behavior in dealing with customers, suppliers, competitors, employees and government agents; and create formal norms to implement them. Therefore, the program seeks to meet SDG 16, which talks about peace, justice and effective institutions.

Know more: https://abes.com.br/servicos/uma-empresa-etica/

Click here or on the image
to view in larger size.

THE JetBrains is a software company that develops tools for software developers, teams, and learning. Its tools are designed to help developers focus on code design, automate routine checks, and speed up production. The products JetBrains are available for a variety of platforms and languages, including JavaScript, .NET, Java, C++, Kotlin, and AI.

For companies in the ABES Startup Internship Program, the Jetbrains offers a discount of 50% on commercial licenses for companies up to 5 years. This offer is valid when purchasing 1 to 10 subscriptions for a period of 60 months, after positive validation of your order. Please note that this offer cannot be combined with any other promotions or discounts. To check if you qualify for this discount, register at this link: https://www.jetbrains.com/shop/eform/startup

AWS helps startups bring their ideas to life through AWS Activate. As your business grows and develops, Activate credits grow with you to support your changing needs. If you are a member of AWS Activate, you may qualify to receive until $100,000 in credits to help offset your AWS bill. Credit eligibility and final amount are set exclusively by AWS, which is based on early-stage startup funding and affiliation with Activate Providers, which are thousands of accelerators, angel investors, venture capital firms and startup enablement organizations around the world. ABES no participates in the process of defining the value and releasing credits. Analyze the requirements on the page AWS Activate: https://aws.amazon.com/startups/credits