Rimini Street will offer Americanas leading SAP resources, processes, tools and SLAs to drive operational efficiency on SAP ECC 6, S/4HANA and RISE platforms for competitive advantages and business results
THE Rimini Street, Inc. (Nasdaq: RMNI), a global end-to-end enterprise software support, products and services company, leader in outsourced support for Oracle and SAP software, and Salesforce and AWS partner, today announced that Americanas has selected the service Rimini Manage™ for SAP to assume management, control and operation of the 95-year-old retailer's SAP systems landscape, which encompasses businesses, an e-commerce platform, logistics and more than 1,600 stores across Brazil.
“Choosing Rimini Street services is part of our strategy of seeking partners that can strengthen our environments and allow us to increase operational efficiency and robustness, with continuous improvements. We rely on Rimini Street to carry out relevant activities and contribute to our strategic vision and long-term planning. This aligns with Americanas' execution discipline, which is part of our DNA: with clear guidelines, we have the capacity for rapid implementation”, says Sérgio Barros, CTO of Americanas. “With the partnership, we can direct the focus of our internal IT team to developing solutions for agile and innovative shopping experiences”, he adds.
Partnership to improve competitive advantage and efficiency
Americanas aims to meet the consumption demands of Brazilian families. Its sales strategy benefits from an omnichannel model that connects a capillarity of physical stores spread across more than 800 cities across the country to the Americanas app.
“One of the main reasons we turned to Rimini Street was to strengthen our IT processes and ensure that we not only follow best practices, but also create lasting solutions that help us achieve our goals of better operational, competitive and financial results,” Barros said. “Rimini Street’s expert engineers help us, for example, identify the root cause of recurring problems and fix them once, permanently and efficiently.”
Rimini Street Builds and Operates New SAP Center of Excellence
Americanas' IT infrastructure is powered by a robust SAP ERP platform, digital commerce, advertising and financial services. To support its current and future operational needs, Americanas will require extreme agility and robustness across its mission-critical SAP landscape, which encompasses SAP ECC 6, S/4HANA and RISE platforms.
Rimini Street is helping Americanas meet these needs and ensure high availability of SAP system functionality. The team is implementing a new SAP solution environment, with the construction and operation of a new SAP Center of Excellence (SAP CoE). With this centralization of operations, new supervisory procedures, clearer operational strategies, optimized processes, more efficient support tools, reinforced security, broader process monitoring, better quality control and a more aggressive focus on reducing operational costs will be implemented. .
“Today more than ever, retailers and other organizations are under pressure to rethink how their IT infrastructure meets current and future needs for operational flexibility and IT labor, time and cost optimization that will enable better competitive and operational outcomes. ,” said Edenize Maron, vice president of the Rimini Street group in Latin America. “We are proud to partner with the iconic Americanas and, as with all of our clients, Rimini Street's mission at Americanas is to be the specialized and independent IT partner focused on improving system operation and optimizing workforce , bringing more value to the business. We are achieving this mission by building and operating a new SAP CoE to oversee the operation, optimization and changes necessary to help Americanas focus on the current and future desires of its customers and achieve its competitive and business improvement goals.”
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